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The following information will help you file claims on behalf of your patients and clients who participate in the 9/11 Mental Health and Substance Abuse Program. Please remember that enrollment for the program has ended as of January 2, 2007. All claims for services provided on or before December 31, 2007 must be postmarked by March 31, 2008. See the IMPORTANT DEADLINES section of the website for more information.

These files require Adobe Acrobat Reader. If you do not have Adobe Acrobat, click here to obtain a free copy.

1. How to Submit a Claim ( PDF 164k)
   
2. Top 3 Reasons Claims are Delayed ( PDF 108k)
   
3. Claim Payment Request Form ( PDF 145k)
   
4. Fee Schedule ( PDF 73k) Changed for 2006
   
5. Information for Mental Health Providers ( PDF 164k)
   

For outpatient and medication invoices, claims should be mailed to:

American Red Cross September 11 Recovery Program

c/o Qualcare
P.O. Box 1209
Piscataway, NJ 08855-1209

For inpatient invoices, claims should be mailed to:

9/11 Mental Health and Substance Abuse Program
c/o The Mental Health Association of New York City, Inc.
666 Broadway, Suite 200
New York, NY 10012

More detailed claim submission instructions are also included in the document, “How to Submit a Claim.”

For general benefit inquiries contact us at (212) 614-6383 or (866) 807-5994 (for callers outside NYC). If you have additional questions about billing or reimbursement, please contact QualCare at 1-800-301-6708.